How do I check the status of my order?

Please visit 'My Orders' from your account pages, for an up-to-date order status. Here is a list of our most common status updates:

Shipped

Your items have begun their journey to your home or office.

Processing

As soon as the warehouse confirms your items and we confirm your billing, your order will be processed for shipment preparation. At this point, you may still cancel your order.

Processing Shipment

We're getting your order ready to mail. As soon as it ships, we'll send you a confirmation email. At this point, you may no longer cancel your order and all cancelations must be processed as a return. 

Backordered

We're sorry, but we ran out of stock before we could fill your order. Your item will ship as soon as it is back in stock. You will always be notified of any status changes. 

Cancelled

We've canceled your order, and you won't be charged. We're sorry that this wasn't exactly right for you now.

Refunded

Your return or cancelation is finished and we've processed your refund. Please note that funds leave our bank immediately, but may not be posted to your bank/credit card for up to 3 business days. 

 

 

 

 

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